Time wasted trying to report outage


Dear Editor,

Sunday morning we lost power around 7 a.m. I attempted to report it to the PUD. No one answered at the emergency dispatch office in East Wenatchee. I, along with a neighbor kept trying until finally the phone was answered at noon. The neighbor who made the contact was told that the outage had not been previously reported. After that report, the outage was restored in one hour. I feel that five hours were lost merely trying to report the outage.

Vic Bunn